We are a Canada based, global provider of customized outsourcing solutions and proprietary technology to small and medium sized businesses. With an existing employee base , our domain expertise and breadth of services encompass Contact Center / BPO, Software Technology and Managed IT Services.
We help clients accelerate revenue growth, improve operational effectiveness and dramatically increase customer satisfaction levels, while reducing costs. We have a unique capability to provide a diverse range of BPO solutions across industry verticals from our global locations, thereby providing our clients with highly customized solutions that efficiently and effectively serve your product and service needs.
InteractBPO offers many services that can help you to accomplish your goals quickly and efficiently. By outsourcing, corporations get immediate results through reduced costs in office space, energy resources, technology, hardware, human resources and much more. With InteractBPO, Clients can rest assure that they are getting premium services. Our focus remains on delivering quality and professionalism to our clients and their customers.
Now consisting of an established main office in Ottawa, ON, Canada and an offshore center, we started small in 2010 with a few employees and only one project. The strong management team and highly talented employees attracted numerous clients . With our competitive edge in providing exceptional services, we quickly grew to their current size having served nearly 20 clients during a short period of three years. Our specialists who have great experience of handling clients can work with any business of any size to lower the cost and boost up the production. We have a vast pool of educated and talented individuals. The Human Resource Department is specifically trained to select effective employees through a rigid hiring process which includes various written tests and interviews. Upon being selected, the employee is put through a series of training sessions to ensure that the individual will provide quality services consistently. We have employees that have been with the company since inception. This is largely due to a well defined promotion track, which motivates employees to do their best in order to grow. Our employees are motivated by knowing they have a long career path with us.